Glasstec Blog

 

 

Doughnuts by Donuts.

This is what you would find after cutting a windscreen away from the adhesive which keeps in in the car. Huh? Note, there is an extra blob inside the 90-degree turn. There's another one on the opposite side: This windscreen had been replaced. To be fair, it wasn't a...

There Can Be Only One

When someone copies you, or something you have done, it can be a tad annoying. Cast your mind back to school and having to fence yourself in behind books (or cradling with your other arm or hand) to stop someone near you copying your work. Nobody wants their ideas...

The Stress Crack Myth

Bananas do not grow on trees. Bats are not blind. Duck quacks DO echo. Bulls do not become angry at the color red. Windscreens do not stress crack. Bananas grow on something the size of trees, but the banana 'tree' is not actually a tree. The banana plant, which can...

A Condemned Windscreen?

According to the repair criteria set out by a national and insurance 'approved' windscreen repair and replacement company, this windscreen is not eligible for repair: Why?There are too many chips. Whilst the windscreen isn't exactly peppered, there clearly are five...

Windscreen Condensation.

Windscreen Condensation.

Have you noticed that your windscreen is fogging up more than it used to? It may just be something unavoidable, or it could be something much worse. First and foremost, water vapour in the atmosphere which occurs when your body heats the air inside the car – as does...

Lockdown Defiance and Ignorance

Why are we, the British public, so defiant? Is it just us? Yesterday I went to collect a couple of (pre-ordered) windscreens from a wholesaler. They're doing all they possibly can as a supplier and this is immediately apparent as soon as you approach the front...

Approved Windscreen Companies.

If you asked for advice, you would seek it from a reliable source. To go ahead without it is usually ill-advised. It pays to do your research. Due diligence. Just like asking for recommendations on a suitable restaurant, we trust the experience and opinions of others;...

Two Ways to Apply PUR

If you've watched your windscreen being replaced, you may have noticed the fitter reaching over and across the car to apply the adhesive (PUR). Or did he lay the bead directly to the glass? Only a few installers will extrude directly to the glass. Which way is better?...

Windscreen Wipers

American inventor Mary Anderson is credited with designing the first operational windscreen wiper in 1903. In Anderson's patent, she described her invention as a 'window cleaning device' for electric cars and other vehicles. The windscreen wiper has since remained one...

Insurance Won’t Allow Genuine Parts?

Are you insured with Admiral insurance? Have you claimed for a cracked windscreen? Did they allow a genuine - OE - replacement? Did you know about the three year rule? Admiral's guide [under Windscreen Damage] states: "If your car is three years old or more, we may...

The Politics of Envy?

If you haven't passed a shop with a chalkboard displaying the message you might have seen it splashed across a viral message being passed around on social media: When you buy from a small business, you are not helping a CEO buy a third holiday home.You are helping a...

Fitting a Windscreen (or Glass) After Repaint

Whether it's a remedial (rust) repair, full body repaint or crash repair there is one small detail that many bodyshops - even windscreen installers - are overlooking. If there are remnants of the old Polyurethane adhesive they must either be masked before painting or...

Buying a Car with a Chipped Windscreen

You buy a car - a used car - and take it home. At some point you may have noticed a chip on the windscreen. The car seller may already have had it repaired, or will offer to have someone look at it should you bring the matter to their attention. Take this a step...

The Disparity in Windscreen Claims

When your insurer denies your request for a genuine 'OE' windscreen replacement, and insists that you might have to pay the difference between what they are prepared to pay for and what you want, ask them why they appear to be okay about paying for dealer parts if the...

It’s Just a Windscreen

. . . Whilst shaving the excess cured resin during this repair, the solar reflective coating became visible under the light in the workshop. Holograms This particular windscreen is heated (embedded within the sandwich construction of the windscreen is a mesh of very...

The Weather WILL NOT crack your windscreen.

The cold weather will not crack your windscreen. That chip you've had there for weeks or even months will not 'turn into a crack' because it's cold outside. Fast forward to the summer and the same windscreen repair 'experts' will be urging you to 'get that chip...

A Motor Insurance Rant

Not all insurance companies are bad, but the ones I have dealt with recently represent the industry. I've insured my van with the same insurer (broker and underwriter) for the last four years. No claims, no convictions and not even an enquiry which could be classed as...

Aluminum Windscreens

Aluminum windscreens. Yes, you read that correctly, 'But aluminum is a metal, and a windscreen is made of glass?' I hear you ask. To help make this information easier to process, aluminum glass is actually, technically, transparent aluminum. A sample of transparent...

Audi A3 Windscreen Replacement

An Audi A3 windscreen replacement. This particular car was an RS3 (in Catalunya Red). A-pillar covers. I like to take them off. It reduces the risk of damage, and with them out of the way you can check that the bond is making good contact on both the glass as well as...

Dealer Approved Car? Check the Windscreen

Something to consider when buying a dealer-approved, used car. A returning customer got in touch after he bought an 'approved' car from a main dealer. He wanted the non-standard windscreen removed and replaced with a genuine 'OE' part. As an engineer, he's fastidious...

993 Windscreen Creak Down Under

A very common 993 windscreen issue as illustrated by a frustrated owner via email: "I was hoping you might be able to help me out. I am in Australia at the moment and just had a new original front window installed in my Porsche 993 (the windscreen was an insurance...

Unskilled Windscreen Fitters

    Many windscreen fitters say they're experienced, but what kind of experience that really is will show in the end product or in the way they do their job. A windscreen fitter can be judged on how he or she fits a windscreen. Bonded windscreens: applying...

An Appetite for Claiming is Costing Us All

In the event that you should need a new windscreen, provided your policy indemnifies you for cracked or damaged glass, your insurer may direct you towards their 'approved' repairer. Opting for a repairer of your own choosing may not be so easy, and there may be a...

Tailgate Glass Transplant

Some of the unsung work we, as windscreen fitters do, is in bodyshops, or accident repair centres. If you get injured in a car accident, contact the las vegas car accident attorney at Richard Harris Law Firm. Working as the subcontractor for a crash repair garage can...

Dealer Part Windscreens

Original Equipment Manufacturer Versus Original Equipment Equivalent Windscreens (and Glass). “Is the windscreen Original Equipment?” This has emerged as a common question for many motorists and a growing number of consumers. The availability of information via the...

Annoying Sales Call Assassination

      Mancunian bloke: "Can I speak to the business owner?" Certainly. What's your call in connection with? "My name's Gary and I'm calling from The Business Consultants. It's a quick business enquiry about..." [I interrupt his introduction] I can help...

Leaking Windscreens are NOT Covered.

      A trade customer - an independent garage - had a car in for service. They were also asked to look at a water leak in the front of the vehicle which turned out to be a poorly fitted windscreen. Water was dripping into the cabin from above the rear...

Buyer Beware: Glass Cover

    Are you having difficulty getting your insurance company's preferred repairer to fit a genuine 'OE' replacement windscreen for your car? Is the windscreen company waiting to see if the underwriter will authorise your request?   First and foremost,...

The Cost of Someone Else Paying Your Excess

Insurance companies implemented a policy excess system in order to deter gratuitous claims. However now there is a culture which could be using this deterrent to encourage the very thing it was designed to curb. How somebody else paying your excess could be costing...

Look Without Watching

  Why watching your windscreen fitter may not be a good idea.   The moment you have been fearing has arrived. You're about to have your windscreen replaced, and the thought of a stranger getting intimate with your car is making you feel uncomfortable. What...

To See, or Not to See

    Now You See It... An illustration of Before and After stages of a typical windscreen repair.  Have you recently had your windscreen repaired? Were you pleased with the results? Was there a discernible between the before and after appearances of the...

Insurance Questions: Windscreen Cover

Can I get my insurer to pay for this? Most comprehensive insurance policies will include windscreen cover as standard. As straight forward as this may appear, there are some grey areas, some of which has been misinterpreted or misunderstood, to cause confusion amongst...

It’s Only a Joint?

      When butting up the PUR adhesive, most windscreen fitters are taught to run past the starting point and overlap the joint. This technique envelops the join, and is the easiest one to program the OEM robots with. Is this the best way? Why does it...

Paint it Black

    A question often asked amongst motoring enthusiasts is, "I'm having my windscreen replaced today. Is there anything to look out for?" Generally, the advice will be pretty good, and mostly based on experience. However some responses are the work of...

Porsche 911 Windscreen: The 996

Headlights that looked like they were shaped from fried eggs, characterless exhaust notes and with an extremely soft suspension the Porsche 996 became known as the unloved series. Porsche wrote in their 996 brochure, "Over the years we have broken with many...

Misconceptions About Windscreen Replacement

      Myths and Misconceptions about Windscreen Replacement. 1. It's windscreen (or windshield). It is not a window screen. 2. Mastic is not used to bond windscreens into a car. The correct product is a high performance, specific and automotive grade...

Wrong Windscreen Fitted to Car.

      Some things are not seen as a problem until they affect us directly. Try to imagine how you would feel if, after buying the car you've coveted for a while springs a very wet surprise as you drive through the rain for the first time: a leaking...

The Securiflex Windscreen

Found on some Porsche 930 and 964 models as standard, is what was offered as a 'safer' windscreen. The Securiflex Windscreen was presented as an improved windscreen with a thin, plastic inner laminate attached to the inside surface of a laminated glass. Its purpose...

Motor Insurance: Windscreen Cover

By law you must have motor insurance to drive your vehicle on roads in the United Kingdom. This requirement has created an industry which is currently thought to be worth an estimated £9.4 billion a year. In short, you need insurance, and the providers want your...

Botched Windscreen Repair.

    Yet another example of the level of incompetence which is rife in windscreen repair. And it's not rare to see such poor standards. In this instance, the act is nothing but a con. From a customer, via email: "He used a heat gun, and it looked alright when...

VW Golf R32 Windscreen Replacement

    You've gone through the car with a fine tooth comb and it's faultless; the HPI report comes back all tickety boo and you exchange money for the keys - and V5 - before hitting the road home. It's your new pride and joy. But there's something not quite...

What Isn’t Clear About Windscreen Repairs.

Not to be found in a footnote of every driver's future on the road, is an unwritten law of averages which suggests that the chances of a getting a vehicle's windscreen chipped are increased the more a car is driven. At tyres sutton the technicians are highly trained...

Windscreen Woes: Lexus Rain Sensor Fail

    Just when you think you've seen it all someone - somewhere - comes up with something so random, and inexplicably wrong, it defies logic. A local Lexus dealer was just as miffed. "We're trying to remove the rain sensor from a Lexus IS250, but it appears...